My Resume
Versatile IT professional with a solid background in hardware and software troubleshooting, complemented by a CompTIA Security+ certification. Recognized for meticulous problem-solving and dedication as an IT Support Analyst. Demonstrating adaptability and resourcefulness, I am eager to leverage my experience and cybersecurity qualifications to contribute to a dynamic team. My strong work ethic and extensive IT background lay the foundation for a seamless transition into a cybersecurity role. Excited to apply my skills in securing digital environments and ensuring information integrity within the cybersecurity landscape.
My Skills
My Current Industry Certifcations and Skills are:
Work History
IT Support Analyst, 10/2022 to Current
ECA International - London
- Ensured timely resolution of Helpdesk tickets, incidents, problems, and requests, including prompt escalation when required for 1st/2nd line support responsibilities.
- Performed daily operational health checks, monitoring, and reporting to uphold system integrity.
- Conducted user support, provided technical guidance, and managed user tasks, including equipment provisioning and issuance.
- Administered server/systems and provided application support for seamless operational performance.
- Followed established policies and procedures, actively maintaining IT documentation, and recommending changes when necessary.
IT Technician Trainee , 10/2021 to 10/2022
Traineeship IT Career Switch Ltd - London IT Technician Traineeship (1-year program):
- Specialized in preparing for the IT Support sector through intensive courses and practical application.
- Completed courses in CompTIA A+, Network+, Security+, MCSA Microsoft Windows 10, Cisco CCNA, and ITIL Foundation V3.
- Acquired skills in installing, configuring, and migrating Windows 10 OS, troubleshooting system problems, configuring security systems, managing printers, and configuring mobile devices.
- Developed expertise in configuring, managing, and maintaining essential network devices, designing and implementing functional networks, and Active Directory tasks.
- Fully passed CompTIA A+ and CompTIA Security + qualifications, specializing in troubleshooting hardware, software, and security issues.
Receptionist/Administration Assistant, 11/2020 to 10/2021
The Portland Road Practice - London
- Led front desk duties, engaging with patients to efficiently schedule appointments, renew prescriptions, and meticulously manage document processing and organisation.
- Trained and certified as a vaccinator, working at COVID-19 vaccination centres. Demonstrated quick thinking and adept problem-solving skills during numerous technical challenges, ensuring the smooth flow of operations.
Bartender/Catering Server, 10/2021 to 04/2022
The Lawn - Rochford
- Executed the setup, service, and breakdown for banquets and various catered events, ensuring seamless and memorable experiences for guests.
- Thrived in a collaborative and high-pressure environment, contributing to effective teamwork. Interacted with guests in a professional and hospitable manner, enhancing overall event satisfaction.
Warehouse Assistant, 11/2019 to 03/2020
Paul Smith Ltd - Nottingham
- Essential member of the picking and packing team, proficient in multitasking to fulfill orders within strict timeframes, with a strong emphasis on attention to detail.
- Adaptable to various roles, quickly acquiring new skills and knowledge as required. Proactively addressed challenges, demonstrating initiative in problem-solving.
Administration Assistant, 06/2018 to 08/2018
Winckworth Sherwood LLP - London
- Ensured GDPR compliance by closing and organizing files containing client data.
- Conducted administrative tasks, managing calendars, coordinating client appointments, and liaising with clients and other law firms.
Catering Assistant, 01/2015 to 01/2017
The Lawn - Rochford
- Set up, served, and cleared for banquets and catered events.
Education
CompTIA A+ 220-1001 & 1002 and CompTIA Security +, 2022
IT Career Switch Ltd
Postgraduate Diploma, Public Health, 2020
The University of Nottingham
BA (Hons), Geography - 2:1, 2014 to 2018
The University of Nottingham
New Hall Secondary School
Three A-Levels (Grade: A, A, D)
10 GCSEs (Grades: 4A*s, 5As & 1 B)
Contact Details
Email: annalerwill@gmail.com
Mobile: 07919468887
Mastering the Cloud: My Journey with the AWS Cloud Resume Challenge
Introduction
Embarking on a journey to enhance my skills in cloud computing, I recently undertook the AWS Cloud Resume Challenge. This hands-on project presented an incredible opportunity to showcase my proficiency in AWS services, web development, and infrastructure as code. In this blog post, I'll walk you through my experience, the challenges faced, and the lessons learned along the way.
The Challenge Overview
The Cloud Resume Challenge is a comprehensive project that encompasses various aspects of cloud engineering. From obtaining the AWS Cloud Quest Practitioner to deploying a static website on Amazon S3 with HTTPS, setting up a visitor counter, and implementing a backend with AWS services like DynamoDB, API Gateway, and Lambda — this challenge covers it all.
Certification and HTML/CSS
The journey kicked off with studying all the content for the AWS Cloud Practitioner certification. I then took part in AWS Cloud Quest, to help build practical AWS Cloud skills following the same syllabus the exam though assignments that you must complete in all areas of AWS Cloud to achieve the digital badge. Then the cloud resume challenge begins with crafting the resume in HTML and styling it with CSS. This not only personalised the resume but also laid the groundwork for deploying it as a static website hosted on Amazon S3.
Dynamic Elements with JavaScript
To add interactivity to the resume, a visitor counter was implemented using JavaScript. This not only offered a dynamic element to the website but also hinted at the potential of incorporating serverless backend services to handle data.
Database and API Integration
The real magic happened with the integration of AWS DynamoDB, API Gateway, and Lambda functions. Storing and retrieving the visitor count became a seamless process, and the challenge encouraged the use of Python, a versatile language commonly used in backend development.
Infrastructure as Code with AWS SAM
Embracing the concept of Infrastructure as Code (IaC), I defined the AWS resources in a Serverless Application Model (SAM) template. This allowed for streamlined management and deployment of the infrastructure, showcasing a professional approach to cloud architecture.
Continuous Integration and Deployment (CI/CD)
To ensure seamless updates and deployments, CI/CD pipelines were set up for both the backend and frontend. GitHub Actions automated the testing, packaging, and deployment processes, creating a continuous integration and deployment environment that promotes efficiency and reliability.
Reflections and Lessons Learned
Undertaking the Cloud Resume Challenge was a rewarding experience that sharpened my skills across various AWS services and best practices in cloud development. Some key takeaways from this journey include:
- Versatility in Cloud Services: The challenge exposed me to a wide array of AWS services, highlighting their unique capabilities and how they can seamlessly work together.
- Infrastructure as Code (IaC): Embracing IaC not only streamlines deployment but also ensures consistency and repeatability in managing cloud resources.
- Continuous Integration and Deployment: Setting up CI/CD pipelines demonstrated the importance of automation in maintaining a robust and efficient development workflow.
Conclusion
Completing the AWS Cloud Resume Challenge was not just a technical achievement but a holistic learning experience. It provided practical insights into cloud engineering, reinforcing concepts learned through certifications and coursework. I encourage fellow cloud enthusiasts to take up this challenge as it not only hones technical skills but also serves as an impressive addition to your portfolio. I'm excited about the skills gained and look forward to applying them in real-world scenarios. My resume is no longer just a static document; it's a testament to my journey in mastering the cloud. can you make this into code for me to add to my index.html file at the bottom under contact me section
I'm excited about the skills gained and look forward to applying them in real-world scenarios. My resume is no longer just a static document; it's a testament to my journey in mastering the cloud.